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Contact Us
We connect to
you. We strongly believe in good and long lasting relationship. Whether by mobile, phone, email,
or ticketing system, we
are looking forward to hear all your outstanding web hosting issues
that in the other hand, builds up a long lasting relationship between us. We invite you to make
use of any
of our support method below in contacting us so we can reach and serve you
better.
Technical Email Support
Our technical support team is always ready to answer
all your technical questions and concerns. We
make sure that we attend your support tickets and
technical concerns on timely manners. You can contact our Technical Support Team
using our
Client Portal Area for more of your technical issues.
You can
send us your issues anytime at .
Try to email our technical support team on weekdays
and holidays and see how our responsiveness we can be.
You can send us SMS alerts at +63 918 4477120
anytime. We are aware how important your
message can be. We appreciate if you could include
your domain name as our reference.
Technical Support Tickets
Our technical support system provides the best
ticketing and support management around the web hosting
world. It is designed to manage both your tickets
and our replies systematically. We have the best
ticketing support system around and that is why we make use
of them.
Our technical support team are always ready to
attend to your outstanding technical
issues immediately. To submit a support ticket,
simply click
here.
Sales and Billing Team
For
sales, new orders, order follow-ups, billing and
related issues, email us
 .
Our Billing and
Sales Department works Mondays to Fridays 9.00am to 5.00 pm
GMT.
E-mail and Spam
Abuse
We
hate spam too! Every management of any hosting
platforms hate spam very much. In order to report and manage any abuse
activity within our network and fleet of hosting servers, send us
more details about the spam emails you have noticed or
received. Kindly
inform us about it by reporting them to
 .
Fax
Communication
You can email us your deposit slips for verification.
Alternatively, you can fax us your bank deposit slips, so we
can immediately take care of your hosting orders at
 .
We value our clients above all else,
and providing you high quality support is our top priority.
Our friendly and knowledgeable team is always ready to be in
front of your hosting issues.
Our Network Operations Center (NOC) and Network Technical
Support team can be contacted 24x7 by email or ticketing
system via our
client portal.
We do provide our utmost care with our clients. So we open all our windows
and doors for you.
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CLIENT AREA
